FAQs
Frequently asked questions
Updated on June 20th, 2025
What satellite positions do you have?
You can choose from various satellite positions which will suit your needs :
- 0.8°W – Thor 5/6/7 & Intelsat 10-02
- 4.0°W – Amos 3/7
- 4.9°E – Astra 4A & SES 5
- 9.0°E – Eutelsat 9B & Ka-Sat 9A
- 13.0°E – Hotbird 13F/13G
- 16.0°E – Eutelsat 16A
- 19.2°E – Astra 1KR/1L/1M/1N
- 21.5°E – Eutelsat 21B
- 23.5°E – Astra 3B/3C
- 28.3°E – Astra 2E/2F/2G
- 30.0°W – Hispasat 30W-5/30W-6
- 36.0°E – Eutelsat 36B & Express AMU1
- 75.0°E – ABS 2/2A
- 80.0°E – Express 80.
How many tuners can be managed on a single server?
The number of tuners depends on the server configuration, but Satline offers various options to meet different needs, supporting multiple simultaneous streams.
What software is compatible with your virtual SAT>IP tuners?
Compatible software includes TVHeadend, Cesbo Astra, VLC Media Player, Kodi, Mumudvb, GStreamer, Me TV, Kaffeine, MythTV, and VDR.
What is a virtual SAT>IP tuner?
A Virtual SAT>IP tuner converts satellite TV signals into IP packets, allowing the content to be streamed over an IP network and accessed by compatible clients.
What satellite positions do you have?
You can choose from various satellite positions which will suit your needs :
- 0.8°W – Thor 5/6/7 & Intelsat 10-02
- 4.0°W – Amos 3/7
- 4.9°E – Astra 4A & SES 5
- 9.0°E – Eutelsat 9B & Ka-Sat 9A
- 13.0°E – Hotbird 13F/13G
- 16.0°E – Eutelsat 16A
- 19.2°E – Astra 1KR/1L/1M/1N
- 21.5°E – Eutelsat 21B
- 23.5°E – Astra 3B/3C
- 28.3°E – Astra 2E/2F/2G
- 30.0°W – Hispasat 30W-5/30W-6
- 36.0°E – Eutelsat 36B & Express AMU1
- 75.0°E – ABS 2/2A
- 80.0°E – Express 80.
What types of equipment can I colocate?
You can colocate a variety of equipment including servers, networking devices, and other telecommunications hardware.
How does Satline ensure power reliability for colocated equipment?
The data center has redundant power supplies, backup generators, and uninterruptible power supplies (UPS) to ensure continuous power availability.
Can I access my colocated equipment remotely?
Yes, Satline provides remote access options for managing and monitoring your colocated equipment.
What is colocation of telecommunications equipment?
Colocation involves housing your IT and telecommunications equipment in Satline’s secure, TIER III-accredited data center, providing reliable infrastructure, power, and connectivity.
What satellite positions do you have?
You can choose from various satellite positions which will suit your needs :
- 0.8°W – Thor 5/6/7 & Intelsat 10-02
- 4.0°W – Amos 3/7
- 4.9°E – Astra 4A & SES 5
- 9.0°E – Eutelsat 9B & Ka-Sat 9A
- 13.0°E – Hotbird 13F/13G
- 16.0°E – Eutelsat 16A
- 19.2°E – Astra 1KR/1L/1M/1N
- 21.5°E – Eutelsat 21B
- 23.5°E – Astra 3B/3C
- 28.3°E – Astra 2E/2F/2G
- 30.0°W – Hispasat 30W-5/30W-6
- 36.0°E – Eutelsat 36B & Express AMU1
- 75.0°E – ABS 2/2A
- 80.0°E – Express 80.
What types of GPUs are available for these servers?
Satline provides dedicated servers with NVIDIA RTX A4000 Graphics cards.
What are the key features of Satline's dedicated servers?
Key features include high-performance Xeon processors, up to 128GB RAM, multiple DVB devices, LNB connectivity, and optional GPU integration for enhanced processing.
Can I cancel services?
Yes, you can cancel any of our services through the ‘Client Area’, regardless of how long you’ve been using them.
What payment methods do you accept?
We accept PayPal, Visa, Mastercard, American Express credit cards, Coingate, and bank transfers.
What are cloud servers?
Cloud servers are virtual servers that operate in an online environment(the cloud), where data and computing resources are stored and managed remotely and centrally. They offer the flexibility to use computing power resources on-demand, including processor power, memory, storage, and network resources, enabling great flexibility.
What are the main differences between cloud and dedicated servers?
- Resource allocation: Cloud servers share resources among multiple users, allowing for flexible performance adjustments. Dedicated servers, on the other hand, allocate all resources exclusively to a single client, ensuring consistent performance.
- Cost structure: Dedicated servers typically incur higher costs due to the physical equipment, maintenance, and space requirements, as well as potential infrastructure development expenses. Cloud servers provide a more cost-effective alternative, with services based on actual usage and lower initial costs.
- Security and availability: While cloud servers offer security features, they inherently introduce additional security risks due to the shared resource model. Dedicated servers potentially offer enhanced security by limiting the number of users on the physical hardware.
What are dedicated servers?
A dedicated server is a physical server allocated solely to a single customer, providing exclusive access to all computing resources and management rights. This ensures high performance and security, as the server does not share resources with other users. Dedicated servers offer flexibility and customized configuration options tailored to specific requirements.
Is your infrastructure compliant with media regulations?
While Satline does not handle licensing or content, our infrastructure can support custom channel access and content routing configurations, making it easier to meet compliance and regulatory tracking requirements.
Can we scale server resources based on project size?
Yes. We offer both virtual and dedicated servers with scalable CPU, RAM, and storage configurations to match your current and future monitoring needs.
Is your infrastructure suitable for 24/7 recording and analysis?
Absolutely. Our systems are optimized for continuous workloads, with high-reliability hosting and RAID-based storage to support ongoing media ingestion.
Can Satline provide access to multiple satellite positions?
Yes. Our Satellite Dish Farm supports multi-satellite reception, enabling you to monitor a wide range of international and regional broadcasts.
Does Satline provide media monitoring software?
No. Satline provides the infrastructure (satellite signal access, IP conversion, and server hosting) required to run media monitoring platforms. You integrate your own monitoring software with our backend.
What industries use Satline’s solutions?
Broadcasters, telecom providers, content distributors, and hospitality brands use Satline’s infrastructure to deliver licensed international content securely and efficiently.
Can Satline help us ensure regional compliance?
We provide infrastructure and tools that help tailor your content delivery to local regulatory requirements, but legal compliance and content licensing remain the client’s responsibility.
Does Satline provide international content licenses?
No. Satline provides infrastructure for the reception and delivery of international content. Clients are responsible for obtaining and maintaining all necessary content rights and licenses.
Does Satline help reduce bandwidth costs?
Yes! By optimizing traffic distribution and load balancing, Satline helps businesses minimize overprovisioning and operational expenses.