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Frequently asked questions

Updated on June 18th, 2024

What satellite positions do you have?
You  can choose from various satellite positions which will suit your needs :
  • 0.8°W – Thor 5/6/7 & Intelsat 10-02
  • 4.0°W – Amos 3/7
  • 4.9°E – Astra 4A & SES 5
  • 9.0°E – Eutelsat 9B & Ka-Sat 9A
  • 13.0°E – Hotbird 13F/13G
  • 16.0°E – Eutelsat 16A
  • 19.2°E – Astra 1KR/1L/1M/1N
  • 21.5°E – Eutelsat 21B
  • 23.5°E – Astra 3B/3C
  • 28.3°E – Astra 2E/2F/2G
  • 30.0°W – Hispasat 30W-5/30W-6
  • 36.0°E – Eutelsat 36B & Express AMU1
  • 75.0°E – ABS 2/2A
  • 80.0°E – Express 80.
If you haven’t found the position you need, you can contact us and we’ll do our best to find the best solution for you.    
How many tuners can be managed on a single server?

The number of tuners depends on the server configuration, but Satline offers various options to meet different needs, supporting multiple simultaneous streams.

What software is compatible with your virtual SAT>IP tuners?

Compatible software includes TVHeadend, Cesbo Astra, VLC Media Player, Kodi, Mumudvb, GStreamer, Me TV, Kaffeine, MythTV, and VDR.

What is a virtual SAT>IP tuner?

A Virtual SAT>IP tuner converts satellite TV signals into IP packets, allowing the content to be streamed over an IP network and accessed by compatible clients.

What satellite positions do you have?
You  can choose from various satellite positions which will suit your needs :
  • 0.8°W – Thor 5/6/7 & Intelsat 10-02
  • 4.0°W – Amos 3/7
  • 4.9°E – Astra 4A & SES 5
  • 9.0°E – Eutelsat 9B & Ka-Sat 9A
  • 13.0°E – Hotbird 13F/13G
  • 16.0°E – Eutelsat 16A
  • 19.2°E – Astra 1KR/1L/1M/1N
  • 21.5°E – Eutelsat 21B
  • 23.5°E – Astra 3B/3C
  • 28.3°E – Astra 2E/2F/2G
  • 30.0°W – Hispasat 30W-5/30W-6
  • 36.0°E – Eutelsat 36B & Express AMU1
  • 75.0°E – ABS 2/2A
  • 80.0°E – Express 80.
If you haven’t found the position you need, you can contact us and we’ll do our best to find the best solution for you.    
What types of equipment can I colocate?

You can colocate a variety of equipment including servers, networking devices, and other telecommunications hardware.

How does Satline ensure power reliability for colocated equipment?

The data center has redundant power supplies, backup generators, and uninterruptible power supplies (UPS) to ensure continuous power availability.

Can I access my colocated equipment remotely?

Yes, Satline provides remote access options for managing and monitoring your colocated equipment.

What is colocation of telecommunications equipment?

Colocation involves housing your IT and telecommunications equipment in Satline’s secure, TIER III-accredited data center, providing reliable infrastructure, power, and connectivity.

What satellite positions do you have?
You  can choose from various satellite positions which will suit your needs :
  • 0.8°W – Thor 5/6/7 & Intelsat 10-02
  • 4.0°W – Amos 3/7
  • 4.9°E – Astra 4A & SES 5
  • 9.0°E – Eutelsat 9B & Ka-Sat 9A
  • 13.0°E – Hotbird 13F/13G
  • 16.0°E – Eutelsat 16A
  • 19.2°E – Astra 1KR/1L/1M/1N
  • 21.5°E – Eutelsat 21B
  • 23.5°E – Astra 3B/3C
  • 28.3°E – Astra 2E/2F/2G
  • 30.0°W – Hispasat 30W-5/30W-6
  • 36.0°E – Eutelsat 36B & Express AMU1
  • 75.0°E – ABS 2/2A
  • 80.0°E – Express 80.
If you haven’t found the position you need, you can contact us and we’ll do our best to find the best solution for you.    
What types of GPUs are available for these servers?
Satline provides dedicated servers with NVIDIA RTX A4000 Graphics cards.
What are the key features of Satline’s dedicated servers?

Key features include high-performance Xeon processors, up to 128GB RAM, multiple DVB devices, LNB connectivity, and optional GPU integration for enhanced processing.

Can I cancel services?
Yes, you can cancel any of our services through the ‘Client Area’, regardless of how long you’ve been using them.
What payment methods do you accept?
We accept PayPal, Visa, Mastercard, American Express credit cards, Coingate, and bank transfers.